Privacy policy
Last updated: June 1, 2026
Dravioney operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Dravioney is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information depending on how you interact with the Services and as permitted or required by applicable law:
- Contact details such as name, billing address, shipping address, email address, and phone number
- Financial information such as payment method details and transaction information
- Account information such as login credentials, preferences, and settings
- Transaction information such as items purchased, returned, or exchanged
- Communications information such as customer support messages
- Device information such as IP address, browser type, and connection data
- Usage information such as browsing activity and interaction with the Services
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you (when you place an order, contact us, or create an account)
- Automatically through the Services (cookies and similar technologies)
- From service providers (payment processors, analytics, and logistics partners)
- From third parties or business partners
How We Use Your Personal Information
We use your personal information for the following purposes:
Provide, Tailor, and Improve Services
To process orders, arrange shipping, handle returns and exchanges, manage accounts, and improve customer experience.
Marketing and Advertising
To send promotional messages and show relevant ads based on your activity.
Security and Fraud Prevention
To detect fraud, secure transactions, and protect our platform and customers.
Communicating with You
To respond to inquiries, provide customer support, and send service-related updates.
Legal Compliance
To comply with legal obligations, enforce policies, and respond to lawful requests.
How We Disclose Personal Information
We may disclose personal information in the following situations:
- With Shopify and service providers (payment processing, fulfillment, analytics, customer support)
- With marketing and advertising partners
- When required for shipping or order fulfillment
- With affiliates or within our business group
- In connection with business transfers such as mergers or legal obligations
Relationship with Shopify
The Services are hosted by Shopify, which processes personal information to provide and improve the platform. Your information may be transferred to Shopify and other service providers in different countries. Shopify may also use aggregated interaction data to improve its services. To learn more, you can review Shopify’s privacy practices at Shopify’s official privacy resources.
Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their policies before providing any personal information.
Children’s Data
Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal data from children.
Security and Retention
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is fully secure.
We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
Your Rights and Choices
Depending on your location, you may have rights such as:
- Accessing the personal data we hold about you
- Requesting correction or deletion of your data
- Receiving a copy of your data (data portability)
- Opting out of marketing communications
- Restricting or objecting to certain processing activities
You can manage communication preferences by following unsubscribe instructions in emails.
International Transfers
Your information may be transferred and processed outside your country of residence, including in jurisdictions that may not have the same data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact Information
For any questions about this Privacy Policy or your personal data, please contact us:
Legal Representative: KRYSTAL TRINASIA WINTER
Email: admin@dravioney.shop
Phone: +1 435-558-8536
Business Address: 800 Lancaster St, Albany, NY 12203, United States