Shipping policy
Last updated: June 1, 2026
Thank you for shopping with Dravioney. This Shipping Policy explains how we process, ship, and deliver your orders.
Order Processing Time
All orders are processed within 2–3 business days.
Orders are not processed or shipped on weekends or public holidays. If there is a high order volume, processing may be slightly delayed. In such cases, orders will be shipped on the next available business day.
Shipping Time
After processing, estimated delivery time is 30–45 business days, depending on your location and local logistics conditions.
Please note that delivery times are estimates and may vary due to external factors.
Shipping Delays
In some cases, delivery may be delayed due to factors outside our control, including but not limited to:
- Severe weather conditions
- Carrier delays
- Customs or logistical disruptions
- Other unforeseen circumstances
In such cases, shipping will resume once normal conditions are restored.
Lost or Missing Packages
If your package is lost in transit or does not arrive within the expected timeframe, please contact us at:
We will assist you in investigating the issue and provide a suitable solution.
Shipping Fees
Shipping fees and free shipping eligibility vary depending on your country or region.
Available shipping options, including any applicable free shipping thresholds, will be displayed at checkout before payment.
Tracking Information
Once your order has been shipped, you will receive a tracking number.
You can track your order at:
Contact Information
If you have any questions about shipping, you may contact us:
Legal Representative: KRYSTAL TRINASIA WINTER
Email: admin@dravioney.shop
Phone: +1 435-558-8536
Business Address: 800 Lancaster St, Albany, NY 12203, United States